Return & Refund Policy

At Shepherd’s Books, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward, 100% risk-free return process.

Return Eligibility

• Items are eligible for a full return within 30 days of the original order date.

100% Free Returns

• We cover 100% of the costs. There are no restocking fees, and we will provide you with a prepaid shipping label at no cost to you.

How to Start Your Return

To initiate a return and receive your free shipping label, please contact our support team:

• Email: info@shepherdsbooks.org
• Phone: 347-415-6547

Receiving Your Refund

Once we receive your returned item, we will issue a full refund back to your original payment method. Please allow 5 to 10 business days for the refund to officially reflect in your bank account, depending on your financial institution’s standard processing times.